Microphone Issues
Select
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the input you want to use
Click the Apple menu
Click System Preferences
Click Sound
Click Input
Select the device you want to use in the list of sound input devices
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Select
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the output you want to use
Click the Apple menu.
Click System Preferences.
Click Sound.
Click The Output Tab
Select the device you want to use in the list of output devices.
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Content &
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privacy restrictions
Click the apple icon to the top left of your display
Click System Preferences
Click Screen Time
Click Content & Privacy
Click “Turn Off”
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Check
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the microphone permissions
Click the apple icon in the menu and select system preferences
Click Security and Privacy
Click the privacy tab
Click Microphone
Make sure the web browser you are using is check marked
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Make
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sure that input & output are not muted
Click Apple Icon
Click System Preferences
Click the input tab and make sure the mute check box is not checked
Click the output tab and make sure the mute check box is not checked
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How
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to check the output volume slider
Launch System Preferences
Select the Output Tab
Make sure the Output Volume Slider is not turned all the way down
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Check
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the input volume slider
Launch System Preferences
Select the Input Tab
Make sure the Input Volume Slider is not turned all the way down
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Check
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the apple menu bar volume slider
Click the Volume Icon
Make sure the Volume Slider is turned up
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Reset
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core audio process
Open Activity Monitor
Type in the search bar: coreaudiod
Click the Force Quit button to manually kill the process
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Headset Issues
Unmute
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individual speaker
Click inside the speaker’s live view box
Click 'show controls'
Click the volume icon to unmute speaker
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This will not unmute the speaker for other attendees
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Forget
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and resync airpods
On your Mac, click the Apple icon in the menu bar and select System Preferences
Click the Bluetooth icon in the preference pane
Right-click your Airpods in the Devices list
Click Remove in the contextual menu that appears
Click Remove again to confirm
Put both AirPods in the charging case and open the lid
Press and hold the setup button on the back of the case until the status light flashes white
Select your AirPods in the Devices list, then click Connect
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Click the apple icon in the menu and select system preferences
Click Security and Privacy
Click the privacy tab
Select camera
Select the checkbox next to an app to allow it to access your camera
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Check
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for apps using the camera simultaneously
Launch Activity Monitor from Applications
Quit all other open apps or utilities that might be using the camera (e.g. Skype, FaceTime, and Photo Booth)
If you’re not sure which applications might be accessing your camera, save your work and close all the open apps to rule everything out
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Content &
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privacy restrictions
Click the apple icon to the top left of your display
Click System Preferences
Click Screen Time
Click Content & Privacy
Click “Turn Off”
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Manually
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kill webcam processes
Launch terminal
Type in the following commands, and then press Enter:
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Sudo killall AppleCameraAssistant
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Ensure
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external camera is plugged in
Look at the USB port and make sure the camera cable isn’t loose
If your camera is still not being detected switch USB ports
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OS Issues
Use
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software update
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Choose System Preferences from the Apple menu , then click Software Update to check for updates
If any updates are available, click the Update Now button to install them
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Enable
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screen sharing
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Click the apple menu
Click system preferences
Click Security & Privacy
Click Screen Recording
Check the google chrome check box
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If you do not see the Screen Record option, click on Location Services and use your down arrow to navigate the list
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Reinstall
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the app you’re trying to use
At the bottom of your computer screen, in your Dock, right-click Chrome
Select Quit
Open Finder
Go to the folder containing the Google Chrome application
Move Google Chrome to the Trash
To remove Chrome from your Mac right-click the Trash icon in your Dock
Then select Empty Trash
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Some system extensions aren't compatible with current versions of macOS or might not be compatible with a future version.
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Restart
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your Mac
Select the Apple icon in the top menu bar
Click Restart
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Network Issues
Renew IP
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address
Select the Apple button and select System Preferences
Select the Network icon under Internet and Network
Select the TCP/IP tab in the Network window
On the right side of the window, you'll see a Renew DHCP Lease button. Select it.
Select OK to exit the Network window
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Open system preferences
Click Network
Click Advanced
Click the DNS tab
Click the little + sign at the lower left to add a new DNS server
Type in the numbers of a public DNS server (googles: 8.8.8.8 and 8.8.4.4)
Click OK
Click Apply
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Turn
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off and on your Wi-Fi
Click the Wi-Fi icon in the menu bar
Click “Turn Wi-Fi off”
Click “Turn Wi-Fi on”
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